Knowledgebase Categories

We group all helpful knowledgebase posts in to categories to help you find answers to your questions quickly.

Surveys and Forms 20

Find out about creating and implementing surveys and forms to collect data which can be used to optimise email campaigns and strategies.

  1. Using a Likert scale question
  2. Working with the Survey Reports
  3. How to set up Page Branching in your Survey
  4. Product release – Surveys


Find answers to common support and frequently asked questions about the Wired Plus API and all Integrations into Wired Plus.

  1. How to use Dynamic Rows
  2. Testing Your API with PostMan
  3. Using API Keys

Reporting & Analytics 7

Find further information on how to gain deeper insight into your email marketing using the comprehensive Wired Plus reporting and analytics suite.

  1. Account Summary Report Overview
  2. Reading Campaign Reports
  3. How are ‘opens’ tracked in email reporting?
  4. What is a unique open?


Find out about the features and tools within Wired Plus that will support GDPR compliance and our thoughts on best practice.

  1. How To Find Contacts With Double Opt-In Status
  2. User permission settings
  3. How Does Double Opt-In Work?
  4. How To Set Up A Preference Centre
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