Working with Inbox Check

Get full visibility into every aspect of your email campaigns with the Inbox Checking tool. See how your emails look across the most popular clients and devices and pinpoint any rendering issues that would affect your performance and deliverability.

How does it work?

First, you will need to pre-purchase some credits (it’s up to you how many) so you can start testing your campaigns. Get in touch with your Account Manager to add some credits to your account, then you’re good to go.

Here’s how to use the new Inbox Checking tool:

  • After building the campaign you want to test, go to stage 4 of the campaign build – the ‘Test & Schedule’ tab.
  • Underneath ‘Start Inbox Check’, click on ‘Get Started’. Here, you will be able to see how many credits you have. Click on ‘Create Test’.

How to work with Inbox Check

  • The test will be submitted and it will take around 15 minutes to complete. You can view the status of your test by going to Apps > Inbox Check. This will show you whether it’s Queued, In Progress or Completed on the right-hand side of the page.

How to work with Inbox Check


  • Once the test is completed, click on the campaign to view your results. You will be able to see screenshot results of the test on over 70 email clients and devices.

How to work with Inbox Check

  • Click on any of the screenshot results to view the individual screenshot. You will also see a Code Analysis summary. This will help you identify what may be causing any issues you can see in your email.

How to work with Inbox Check

  • In the test results, you can also click on the ‘Spam’ tab to view your Spam test results. Here you will be able to see your email deliverability against the most popular spam filters.

How to work with Inbox Check

How can I get started?

The Inbox Checking tool is available for all license types. To find out more about how it works or if you want to add credits to your accounts, just get in touch with your account manager.

Last Update: July 22, 2020  

 Email Marketing  
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