How to reset your password

If you need to reset your password, you have two options to retrieve your details:

1. Resetting your password whilst you’re logged in

If you want to change your password whilst you’re logged into your account, navigate to ‘My Profile‘ using the Settings icon in the top right corner of the screen. 

From here, click on the ‘Change Password‘ tab. You will then be able to change the password, with double verification to ensure that you have entered your new credentials correctly.

2. Resetting your password if you’ve forgotten it

If you can’t log in because you have forgotten your password, you need to click the ‘Forgot your password?‘ link on the login page.

This will then guide you through the process of creating a new password for your account.

We recommend making your new password both strong and memorable to ensure that you can access your account in the future.

Last Update: July 20, 2020  

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